
If you wish to comment about product selection, pricing, ordering, delivery or other issues, please contact CHANEL Customer Care. Please explain why you like or dislike the product, focusing on the product's features and your user experience.

If the above conditions are met, you will receive a refund for the returned products as well as the delivery costs that you originally incurred (except in the case of a partial return).We value your input and invite you to rate and review the products you have purchased. Products that have been altered are not returnable. They also must be returned with their tag. You can find the list of DHL collecting points on Eyewear Products may also be returned within a CHANEL fashion boutique.įor health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.Īll products must be returned in their original packaging and eyewear products must be returned with the accessories provided. Please contact your Customer Care Service to receive a prepaid shipping label that you can stick on your return package and deposit it in a DHL collecting point. Returns will only be accepted if this form is in your parcel. To return your product(s), fill out the return form and include it in your return parcel. You can return all or part of your order within 30 calendar days from the date of shipping. In case of absence, you will receive a message inviting you to arrange a new delivery. If you wish to reschedule, you may select an alternative delivery date or modify delivery address You will receive by email and SMS a delivery date notification directly from TNT. What are my delivery options ? TNT Standard delivery within 6 to 8 business days (15€, complimentary over 70€)ĭelivery Monday to Friday from 8am to 6pm

Please refrain from including any of the following in your review: We value your input and invite you to rate and review the products you have purchased.
